Privacy Policy
Privacy Policy
Gold Osmanthus Imports Pty Ltd (ABN: 62 682 135 011)
Overview:
This is the privacy policy of Gold Osmanthus Imports Pty Ltd (ABN 62 682 135 011) trading as LanternSpace (we, our, or us), which outlines our commitment to you in respect to the collection, management, and use of your Personal Information in accordance with the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs).
We will review this policy from time to time. We encourage you to check our website regularly as any updated policy will be available on our website.
Types of personal information that we collect and hold:
Personal Information is information or an opinion, in any form (whether true or not), about an identified individual or an individual who is reasonably identifiable.
When you use and access our website at www.lanternspace.com.au (Site) to browse or purchase our products, or to create an account, we may collect and hold Personal Information about you, including:
a. Contact information, such as your name, phone number, email address, billing address, postal address, and signature.
b. Payment information, including credit card numbers.
c. Device information, such as information about your web browser, IP address, time zone, and cookies that are installed on your device.
d. Page and product information, such as the web pages you visit while on the Site, the products that you view while on the Site, and information about the websites or search terms that referred you to the Site.
Collection of your personal information:
In general, you can browse our web site without telling us who you are or revealing any personal information about yourself. We are however able to determine your IP address. We use your IP address to help trace and rectify problems with our server, to administer our web site, to measure the use of our web site and to improve the content of our web site. In short we use your IP to gather aggregate demographic information.
Where you choose to provide us with a small amount of personal information about yourself such as your name, email address and telephone number you will see that the amount and type of personal information we request depend on how you use our web site, for example, for access to our customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information:
This personal information may be used for particular purposes such as tendering, processing of your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may share this information with LanternSpace directors to support your customer relationship with us. We will not give or sell this information to any other company for its use in marketing or solicitation.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. LanternSpace takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at the Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
LanternSpace reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
By using this web site you are agreeing to the terms of the LanternSpace Privacy Policy.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. LanternSpace reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
LanternSpace welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Post: 612 Wickham Street, Fortitude Valley, QLD 4006
E-mail: info@lanternspace.com.au